The Los Angeles Department of Building and Safety (LADBS) implemented the Virtual Inspection (VI) Program to provide LADBS customers and inspection staff with an innovative way to achieve timely inspections through real-time video streaming from construction sites. The VI Program is anticipated to reduce wait times, improve efficiency, and promote the health and safety of LADBS customers and staff, consistent with the Mayor’s Safer-at-Home Order. VI is an alternative to the traditional on-site inspection. This new method, made possible by technology, will improve customer service with a more convenient and timely process.
- Applicant must have a valid permit for the work
- The applicant has a smartphone or tablet equipped with Google Meet
- Applicant must request a virtual inspection
- The requested type of inspection is verified as eligible for virtual inspection
- An inspection date and time is scheduled (address, type of inspection, email and phone number of applicant provided)
- Applicant must email a signed agreement form prior to virtual inspection
- Inspector calls or emails applicant agreed upon scheduled time
- Inspector and applicant join the meeting on their devices and enable their video for streaming
- The applicant is instructed where to point the camera by the inspector (beginning with showing the inspector the house/building address numbers)
- Inspector approves the inspection, or issues a correction notice via email.
- Inspector updates LADBS inspection records
