Refunds will be made on fees where no work has been performed for which the fee, application, permit or appeal was required, provided that the City has not made any physical inspection or review or conducted any hearing, conducted any test, or done any similar work. Under these conditions, 80% of the fees paid will be refunded (20% is retained to cover clerical and administrative costs).

If a valuation on a building permit was reduced, 100% of the difference will be refunded.

If a Department of Building & Safety error was made in issuing the application, 100% of the fees paid will be refunded.